I have to admit, one of the things I relish most in life is good customer service.
It's pretty rare these days to find a place that understands the needs of their consumer, and works hard to meet those needs. I'm the first to admit, that in general I'm a tough customer - I'm not willing to put up with substandard service. In most cases I'm willing to pay a premium for a better customer experience.
Because of this, when I find a place that does a kick ass job, I tend to refer all of my friends there. The top three places I refer people to a lot are:
Four Sided Framing
I frame a lot of stuff. I like art, so I tend to get it framed nicely so it will last. I probably have at least 15 things in my house framed by these guys. I am totally clueless when it comes to color schemes and matching things - well design in general, in fact - I have never come away from here with anything less than a masterpiece. The prices? A little bit higher than your average framing shop. Why am I willing to pay more? Attention to detail - everything I've ever framed there has been nothing less than perfect, down to the hook to hang it with.
Sappori Trattoria
If I could take one restaurant with me to a desert island, this would be it. I've been coming here for about 5 years - I take everyone I know here. I've taken parties of 20 here. When I walk in, they know me, everyone says hi. It's a great place. Everything is fresh - Anthony, the owner and executive chef makes all of the dishes. The wine list is HUGE - literally - it's a giant book. The wait staff are knowledgeable, they have outdoor seating and the desserts are made fresh each day in the restaurant. Everything at this place is done with care and the customer in mind.
Tuffy Auto Service Center
What's in it for me? Why do I refer people to these places? Mostly because I know that I'm not the only person who enjoys a good customer experience. It makes me happy knowing that my friends are having a good experience and that I'm supporting a local Chicago business.
Sometimes it get's you a free oil change - like today.


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